Due to the bespoke nature of each personalized item we are unable to accept returns, refunds, or exchanges on these custom pieces. Each item is hand designed just for you!

We kindly encourage you to review all personalization details carefully prior to ordering. In particular please check spelling, and monogram etiquette and order, prior to submitting your order. Since each item is created exactly as entered, Grace Crowley Designs cannot offer refunds for errors in the information provided.

Colors of thread, and images can vary by computer monitors. Please message us with questions prior to placing your order if you need help with personalization.

Thank you for understanding the care and craftsmanship that we extend in every custom order.